Terms and Conditions

These terms and conditions outline the rules and regulations for the use of our website. By accessing or using MugDog, you agree to comply with these terms. 

Please read them carefully before proceeding.

1. Intellectual Property:

All content on MugDog, including but not limited to images, text, logos, and graphics, is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without obtaining prior written permission from us.

2. Product Information:

We strive to provide accurate and up-to-date product information on MugDog. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, prices, or images displayed on our website. We reserve the right to modify or discontinue any product without prior notice.

3. Ordering and Payment:

By placing an order through MugDog, you agree to provide accurate and complete information. We reserve the right to reject or cancel any order if we suspect fraud, unauthorized activity, or violation of these terms. Payments for orders are processed securely through our trusted payment gateway partners.

4. Shipping and Delivery:

We endeavour to process and ship orders in a timely manner. However, shipping times may vary depending on your location and other factors beyond our control. MugDog is not responsible for any delays, loss, or damage that may occur during shipping. Please refer to our Shipping Policy for more details.

5. Returns and Refunds:

We want you to be completely satisfied with your purchase from MugDog. If for any reason you are not satisfied, please refer to our Returns and Refunds Policy for instructions on how to request a return or refund. Please note that certain products may not be eligible for return due to hygiene or personalized nature.

6. User Accounts:

When creating a user account on MugDog, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.

7. Privacy Policy:

We are committed to protecting your privacy and handling your personal information securely. Please review our Privacy Policy to understand how we collect, use, and disclose your information when you use MugDog.

8. Limitation of Liability:

MugDog, its employees, or affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or any products purchased from us.

9. Governing Law and Jurisdiction:

These terms and conditions shall be governed by and construed in accordance with the laws of India/Rajasthan. Any disputes arising from your use of MugDog shall be subject to the exclusive jurisdiction of the courts in India/Rajasthan.